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Have a question about a guide? Want to become a creator? We're here to help!

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Other Ways to Reach Us

Whether you're a traveler looking for the perfect guide or a creator ready to share your expertise, we're here to help you every step of the way.

Email Us

conrad@conradru.com

We typically respond within 24 hours

Live Chat

Available Monday - Friday

9:00 AM - 6:00 PM EST

Creator Support

conrad@conradru.com

Dedicated support for our creator community

Frequently Asked Questions

1 What is this platform exactly?

It's a creator-friendly SaaS tool that helps you build and sell custom travel guides. You upload your content, organize it by city or theme, and share it as a web app or PDF.

2 Do I need to be tech-savvy?

Not at all. It's designed for creators — no code, no design skills, and no complicated setup required. If you can post on Instagram, you can use Tourli.

3 Can I use content I've already created?

Yes! Reuse your videos, tips, blogs, and past posts — and turn them into products your audience can buy or download. Most creators publish their first guide in under an hour.

4 How do I make money?

You set the price for your guides (we recommend $9-29). Connect Stripe for payments and keep 100% of what you earn. We don't take a cut of your sales.

5 Will I get emails from my customers?

Yes! People must enter their email to access your guides — helping you build your list with real, engaged followers. You own your audience data.

6 What payment processors do you support?

We integrate with Stripe, the world's most trusted payment platform. You can accept credit cards, Apple Pay, and Google Pay from customers in 135+ countries.

7 Can I offer free guides?

Absolutely! Free guides are a great way to grow your email list. Gate them behind an email capture, or make them fully public — your choice.

8 Do I need a certain follower count?

Not at all. Some of our most successful creators have under 10K followers. What matters is having valuable knowledge to share, not the size of your audience.

9 What happens after the free trial?

After 14 days, you can continue on our Creator plan for $19/month. No transaction fees, no hidden costs. Cancel anytime with one click.

10 What if I'm not happy?

We offer a 30-day money-back guarantee after your trial. If Tourli isn't right for you, just email us and we'll refund you — no questions asked.